I. Description of Warranty
This warranty applies only to the original purchaser and is not transferrable. From the time of purchase, WC Doors offers a One Year Limited Warranty on all doors, drawers, and drawer fronts. In the event that a door, drawer or drawer front fails during the course of normal use, WC Doors, at its discretion, will either repair or replace the defective product. This warranty does not apply to products installed in mobile homes or recreational vehicles.
II. Intended Use of Product
To be covered by this warranty, the product must be used only for its intended purpose(s). Cabinets that have been improperly stored, installed, misused, modified, mishandled, and/or subject to excessive moisture or extreme temperature and humidity levels are not covered under this warranty. In addition, any damage caused by smoking, environmental, or chemical effects are also not covered under this warranty. Furthermore, the warranty does not apply to other products used or installed in connection with the cabinets, including but not limited to, appliances, countertops and plumbing fixtures (including the costs to remove and reinstall such other product(s).
III. Anticipated Variance in Product
The WC Doors warranty only applies to product defects and does not apply to properties of natural wood that are inherent in natural wood species. Anytime you have a natural wood product, occurrences such as pinholes, knots, and variances in color or grain are normal and are not covered under this warranty. Because half of the weight of freshly cut wood is water, its natural properties are such that they can react to climate and/or humidity changes in your home. When wood cabinet doors are in a warm, moist environment (high humidity), the wood expands. In a dry, colder environment (low humidity), the wood will contract. Even with humidity regulation, this phenomenon can be controlled, but it can never be completely eliminated. Door panels may also be prone to this minor expansion and contraction as seasonal temperature and humidity changes occur in your home. The contraction (shrinkage) of the center door panel during periods of low humidity may result in the appearance of an unfinished line along the edge of the center panel. WC Doors does not consider the appearance of this line as a defect and will not replace doors due to this situation. Although slight door warpage can be common in one or two doors within a newly installed kitchen, any door that has not been through a complete heating and cooling cycle has the possibility of warping. WC Doors does not consider a warp or twist, not exceeding 3/16” over 24” in length, to be a defective item. Slight warpage can be eliminated through hinge adjustments. Any warping that continues to occur should be further examined by removing the door from the cabinet and placing it on a flat surface. Hinge spacers are often used in cases where the warpage cannot be eliminated through hinge adjustments. If warping cannot be eliminated through hinge adjustments or the use of hinge spacers, and if the doors have been through a complete heating and cooling cycle, and if all of the cabinets are true and plumb, then WC Doors will consider replacement. As mentioned above, normal movement in wood products is typical. In addition to issues listed above, climate conditions can cause finish breaks, recesses, joint and panel lines. An open joint line is not considered a defect and is not covered under this warranty. Furthermore, to qualify under this warranty Solid Drawer Fronts must not Exceed 10” High or 33” wide. Cope and stick frame doors over 48” must have a center rail installed.
IV. Product Repair or Replacement
Throughout the duration of the warranty period, WC Doors’ sole obligation is to repair or replace any defective product for no charge. This warranty only applies to cabinets, drawers and drawer fronts. In the event that a claim is filed after the original product has been discontinued or cancelled, WC Doors will honor the warranty, at their discretion, subject to the availability of the product, by either: Repairing or replacing the defective product with a new product of the same style OR Repairing or replacing the defective product with a product of equal value and complementary style in order to maintain the appearance of the original cabinetry purchase. An exact match between the finish of the original purchased product and the replacement or repaired product is not guaranteed.
V. Rights of Purchaser
There are no other warranties, disclosed or indicated, associated with this product. This document serves as a description of the consumer’s definitive legal rights within the transaction and is the exclusive warranty of WC Doors.
VI. Submission of a Claim
All claims must be submitted to WC Doors within 12 months from purchase. Claims are to be submitted in writing and with pictures of the defective product(s). Unless and until the product is specifically requested by the WC Doors’ claims department, please do not send the defective item(s).
WC Doors will not be held responsible for delays caused by factors beyond our control (e.g., obstruction to or blockage of usual routes of transportation, unavoidable accidents, riots, natural disasters, vehicle shortages, prevention of labor, power shortages or lack of materials). Our liability under this warranty is limited to the net invoice price of the products as manufactures and sold by WC Doors. THERE ARE NO OTHER WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AND THERE ARE NO WARRANTIES OF MERCHANT ABILITY OR FITNESS WHICH EXTEND BEYOND THE DESCRIPTION ON THE FACE HEREOF.
THE WARRANTY STATEMENT CONTAINED IN THIS LIMITED WARRANTY ARE THE ONLY EXPRESS WARRANTIES EXTENDED BY WC DOORS FOR THE PRODUCTS SOLD. IT IS EXPRESSLY AGREED THAT THE PURCHASER’S EXCLUSIVE AND SOLE REMEDIES FOR BREACH OF ANY WARRANTY PROVIDED IN THIS LIMITED WARRANTY ARE LIMITED TO RETURN OF THE PRODUCTS PURCHASED AND REPAYMENT OF THE PURCHASE PRICE OR REPAIR AND REPLACEMENT OF NON-CONFORMING PRODUCTS. WC DOORS SHALL NOT BE LIABLE FOR INCIDENTAL AND CONSEQUENTIAL DAMAGES OCCURRING TO THE PURCHASER OR END USER’S PROPERTY OR BUSINESS. NO ACTION REGARDLESS OF ANY FORM, ARISING OUT OF THE TRANSACTIONS UNDER THIS AGREEMENT MAY BE BROUGHT MORE THAN ONE YEAR AFTER THE CAUSE OF THE ACTION HAS OCCURRED.